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How fb777net Handles Your Personal Data

Your account data — from the details you enter at registration to how your GCash, Maya, or InstaPay deposits are recorded — is covered by this policy. We explain what we collect, why we keep it, and what rights you hold over that data.

Account Data SecurityLocal Payment RecordsYour Access RightsData Retention Rules
fb777net How fb777net Handles Your Personal Data
DATA PRACTICES

Our Data Handling Commitments

We keep your account data only for as long as it serves the purpose it was collected for. Payment logs covering GCash, Maya, and InstaPay transactions are held for the period required by applicable financial rules, then deleted or anonymised. Session records used for fraud detection are reviewed on a rolling cycle. You can request a copy of the data we hold, ask us to correct any inaccuracy, or raise a concern about how your data is being processed — all through the contact channels listed on this page. We do not sell personal data.

Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. Cookie preferences can be adjusted in your browser settings at any time.
Account Security Your account uses password protection and OTP verification at login. We do not hold your card or e-wallet PIN — those credentials stay inside your GCash or Maya app only.
Retention Period We retain your registration data while your account stays active and for a defined period after closure, in line with applicable local requirements. Deletion requests are handled through our support channels.
Your Rights You have the right to access, correct and — where local law permits — request deletion of your personal data. Submit requests via live chat or support email and we will respond directly.
PRIVACY CONTACT

How to Reach Us About Your Data

Data requests go to our account support team — whether you are in Bacolod or anywhere else in the Philippines. If you want to review what we hold on your account, ask for a correction, or request deletion, use any of the channels below. We verify your identity first using the details tied to your registered account; this step protects you from unauthorised changes. There is no charge for submitting a data access or correction request.

Live Chat Open live chat from your account dashboard to ask about your data record, request corrections, or find out how your GCash and Maya transactions appear in our system.
Email Support Send your data request to our support email address. Include your registered account details so we can verify your identity and action the request without unnecessary delay.
Help Centre Access the Help Centre from inside your account for written answers covering data access steps, cookie settings, and how InstaPay transfer records are stored on your account.

Privacy Policy Questions Answered

These are the questions we hear most often about how your personal data works on fb777net. If your query is not covered here, reach out through live chat or our support email and a team member will reply directly. Where your question involves data rights under applicable Philippine law, we will walk you through the relevant steps for your account. All answers reflect our current practices — whenever this policy is updated, these entries are refreshed at the same time.

We collect your name, contact number, email address, and the login credentials you set. No bank card details or e-wallet PINs are stored on our side — only what is needed to run your account.

When a deposit or withdrawal is processed, our system logs the transaction reference sent by the payment processor. Your full GCash or Maya login credentials are never stored with us.

Access is limited to staff whose role specifically requires it — operations, security, and account management teams. No general staff member has open access to personal account records.

Send a request through live chat on your account dashboard or to our support email. We verify your identity first, then provide a clear summary of the data linked to your account.

Yes, where applicable local law permits it. Submit a deletion request via live chat or email. Financial records tied to GCash, Maya, or InstaPay activity may be held for a minimum retention period first.

We use session cookies required for login and analytics cookies to monitor page performance. Analytics cookies can be turned off in your browser settings without affecting your access to the lobby.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.