Reference

Terms and Conditions That Govern Your fb777net Account

These terms set out what you agree to when you open and use your fb777net account, including how deposits via GCash, Maya, and InstaPay are handled, what we expect from you, and what you can expect from us.

GCash, Maya, InstaPay coveredAccount eligibility rulesWithdrawal conditionsDispute processPolicy updates
fb777net Terms and Conditions That Govern Your fb777net Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries about eligibility, payment conditions, and account restrictions. You can reach us through live chat directly inside the platform, by email for detailed written requests, or through our social channels for quick clarifications. Response times vary by channel and query type.

Live Chat Available inside your account dashboard. Use this for questions about deposit conditions, account restrictions, or how a specific term applies to your GCash or Maya transaction.
Email Support Send a written query for complex terms questions, withdrawal disputes, or requests to review your account status. Include your registered account details for faster handling.
Social Channels Reach us on our official social pages for quick policy clarifications. For account-specific issues or InstaPay transaction disputes, email or live chat is the right path.
HOW WE HANDLE THIS

Account Security, Data and Policy Requests

We handle your account data and payment records with clear retention and access policies. Here is how each key area works in practice, from account security to how you can request a change.

Account Security

Your account is protected by OTP verification on login and transaction confirmation. If you notice unauthorised activity, flag it immediately through live chat so we can freeze the account and review your GCash or Maya transaction log.

Data Retention

We keep your account history, transaction records, and payment method details for the period required by our internal policy and any applicable local obligations. You can request a copy of your data through the email support channel.

Cookies and Session Data

We use session cookies to keep your account active while you navigate the lobby. No payment credentials are stored in cookies.

Requesting Policy Changes

If you want to update your registered details, dispute a transaction, or request account closure, submit your request via email with your account ID.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, payments, and eligibility. If your question is not here, contact us through live chat or email.

The same account terms apply regardless of which local payment method you use. GCash, Maya, and InstaPay are all covered under the same deposit and withdrawal conditions stated here.

We will notify you via your registered account or a platform notice before changes take effect. Continuing to use your account after that date means you accept the revised terms.

In most cases yes, but certain features may be temporarily restricted during an active dispute review. Our support team will inform you of any limitations on your account while the matter is being handled.

Your transaction history, payment records, and account details are retained for the period required under our data retention policy. You can request access to or deletion of your data by contacting us via email.

Eligibility depends on local law and is available only where permitted for eligible players in the Philippines. Players in Iloilo City and other supported regions are subject to the same eligibility conditions as outlined in the account registration terms.

Contact our support team through live chat or email with your account ID and the specific term in question. We will review the situation and respond with a clear explanation of how the term applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.